Effective Date: 12/01/2025

Joyful Assist**

This Privacy Policy (“Policy”) explains how Joyful Assist (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit [your website URL] (the “Site”), read our money coaching blog, download resources, or use our money coaching and fractional Human Resources (“HR”) support services (the “Services”).

By using this Site or our Services, you consent to the practices described in this Policy.

1. Information We Collect

A. Information You Provide

Name, email address, phone number, mailing address

Client intake information for money coaching or fractional HR support

Payment information (processed through third parties — we do NOT store card numbers)

Communications, emails, inquiries, or responses to blog posts

Newsletter subscriptions or lead magnet downloads

B. Automatically Collected Information

IP address

Browser type, device type, operating system

Pages viewed, click history, time on page

Cookies and similar technologies

C. Information From Third Parties

Payment providers

Email marketing platforms

Social media (only if voluntarily connected)

2. How We Use Your Information

We may use your information to:

Provide, customize, and improve our Services

Manage appointments, communication, and support

Send newsletters, blog posts, or marketing emails

Process payments and maintain billing records

Maintain legal and regulatory compliance

Analyze Site performance and optimize user experience

Protect our rights, prevent fraud, or enforce terms

We do not sell personal information.

3. Legal Basis for Processing (EU & GDPR)

For EU/EEA visitors, we rely on:

Consent

Contract performance

Legitimate interest

Legal obligation

4. How We Protect Your Information

We use industry-standard practices including:

Secure hosting

Encrypted transmissions

Password-protected systems

Access limited to essential personnel

Minimal data collection and retention

No method is 100% secure, but we take commercially reasonable steps.

5. Sharing Your Information

We may share information with:

Payment processors (e.g., Stripe, PayPal)

Email service providers (e.g., ConvertKit, Mailchimp)

Web hosting and analytics platforms

Professional advisors (legal, tax, accounting)

HR tools used in fractional HR engagements

We do not share information with third parties for their marketing purposes.

We may disclose information if required by law or governmental request.

6. Cookies, Tracking, and Analytics

We use cookies and tracking technology to:

Operate and improve the Site

Analyze visitor behavior

Support marketing and retargeting efforts (if enabled)

You may restrict cookies in your browser settings.

7. Email Marketing

When you subscribe, download a resource, or provide your email, you consent to receive:

Newsletters

Blog updates

Promotions and educational content

You may unsubscribe at any time.

8. Data Retention

Personal data is retained only as long as necessary for:

Service delivery

Legal recordkeeping

Tax, accounting, or contractual requirements

You may request deletion at any time (subject to legal limitations).

9. Your Rights

Depending on your location, you may request:

Access to your personal information

Correction of inaccurate information

Deletion of certain data

Restriction or objection to processing

Data portability

Withdrawal of consent

Opt-out of marketing communications

Email requests to sonia@soniaberi.com.

10. Children’s Privacy

We do not knowingly collect or solicit information from individuals under 18.

11. HR-Related Privacy

When using our fractional HR services, you may provide employee or contractor information. We process such information solely for:

HR administration

Documentation support

Compliance-related functions

We do not access employee medical records or protected-class data unless contractually required and legally permissible.

12. Third-Party Links

External links may appear on the Site. We are not responsible for their content or privacy practices.

13. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

A. Categories of Personal Information We Collect

In the past 12 months, we have collected:

Identifiers (name, email, IP address)

Commercial information (purchases or service history)

Internet activity (browsing behavior on our Site)

Professional or business-related information (for HR support services)

We do not collect sensitive personal information as defined under CPRA unless voluntarily provided for HR support purposes.

B. Your California Rights

California residents may request:

Right to Know: What personal information we collect, use, or disclose

Right to Delete: Certain personal information

Right to Correct: Inaccurate personal information

Right to Opt Out: We do not sell or share personal information for cross-context behavioral advertising

Right to Limit Use of Sensitive Information: Not applicable to our standard practices

Right to Non-Discrimination: You will not be penalized for exercising your rights

Submit requests to sonia@soniaberi.com.

C. Verification of Requests

We may require reasonable information to verify your identity before acting on requests.

14. “Do Not Track” Signals

California law allows users to opt out of browser tracking.

At this time, our system does not respond to DNT signals due to lack of industry standards.

15. Changes to This Policy

We may update this Policy at any time. Updates will be posted with a new Effective Date.

16. Contact Information

Joyful Assist

Email: sonia@soniaberi.com

Address: PO Box 88, Tracy, CA 95378